Cancellation & Refund Policy

1. Order Cancellation

Orders can be cancelled within 24 hours of placing the order or before the product is dispatched. Once the order has been shipped, cancellation requests may not be accepted.

2. Cancellation Process

To cancel your order, please contact our customer support team with your order details. Our team will confirm whether the cancellation is possible based on the shipment status.

3. Refund Eligibility

Refunds are applicable in the following cases:

• Order cancelled before dispatch
• Product received damaged or defective
• Incorrect item delivered

4. Non-Refundable Situations

• Products damaged due to misuse or improper handling
• Requests made after 7 days of delivery
• Customized or special-order items

5. Refund Processing Time

Once your refund request is approved, the refund will be processed within 5–7 business days. The amount will be credited back to your original payment method.

6. Return Shipping

Return request should be raised within 24 hours of delivery.If a return is approved, customers may be required to ship the product back in its original packaging. Return shipping costs may apply depending on the reason for return.

7. Damaged or Defective Products

If you receive a damaged or defective product, please notify us within 48 hours of delivery with photos and order details for quick resolution.Approved Replacements will be delivered within 7-10 working days